An incident response (IR) plan is a cornerstone of effective cybersecurity. It provides a structured approach to managing cyber incidents, ensuring that organisations can act swiftly and decisively when threats emerge. Without a clear plan, response efforts risk being fragmented, delayed, or ineffective—exposing businesses to greater damage.
To build resilience, SOC managers and IR team leads must design plans that cover the entire incident lifecycle. This blog outlines the key phases of an IR plan, demonstrating how each contributes to faster detection, containment, and recovery.
1. Preparation
Preparation forms the foundation of effective response. Activities such as risk assessments, staff training, and developing incident response services and planning are critical. Teams should ensure they have the right tools, clear roles, and communication channels established before an incident occurs.
Preparation also includes running simulations to test readiness, ensuring that when an incident strikes, the team knows exactly how to act.
2. Detection and Analysis
This phase focuses on identifying potential security incidents and analyzing their scope. Timely detection reduces attacker dwell time and minimises damage. Analysts must validate alerts, gather evidence, and determine whether the activity constitutes a genuine threat.
Leveraging Incident Response tools and playbooks with best practices helps guide consistent decision-making and ensures that analysis is thorough and repeatable across incidents.
3. Containment
Once an incident is confirmed, the priority shifts to containment. Short-term containment isolates compromised systems to prevent further spread, while long-term containment involves patching vulnerabilities and securing affected environments. The goal is to limit the blast radius without disrupting business operations unnecessarily.
4. Eradication and Recovery
After containment, security teams must eradicate the root cause of the incident—removing malware, closing backdoors, and eliminating malicious accounts. Recovery focuses on restoring systems and services to normal operation, ensuring that they are clean and secure before reintroduction into the production environment.
By aligning recovery with the broader cyber incident lifecycle, organisations can ensure that lessons learned from eradication inform future protections.
5. Lessons Learned
The final phase is often the most valuable. Post-incident reviews allow teams to identify strengths, weaknesses, and opportunities for improvement. Documenting findings and updating response plans ensures that the organisation becomes stronger with each incident handled.
Conclusion
An incident response plan is only as effective as its execution. By following structured phases—preparation, detection and analysis, containment, eradication and recovery, and lessons learned—organisations can ensure a consistent, comprehensive response to cyber incidents. For SOC managers, embedding these phases into daily operations is key to achieving resilience and protecting business continuity.